CRM CONSULTING AND CUSTOM SOLUTIONS

CRM CONSULTING AND CUSTOM SOLUTIONS

WIN AT EVERY STAGE OF CUSTOMER LIFECYCLE

Turnkey solutions and consulting for higher, sustainable sales and brand loyalty
For more than 8 years, UltronIT has been delivering smart and cost-effective CRM solutions to B2B and B2C enterprises alike, helping them balance the value they bring to and get from their customers.
We have been successfully working with Microsoft Dynamics CRM and Salesforce, market-leading platforms for customer relationship management. 

Success Stories
Custom CRM system for a retail bank with 7 mln clients 
Learn more
Loyalty program automation for a media company with 5.5 mln subscribers
Learn more
Cloud CRM tied to an accounting SaaS with 35K+ business subscribers
Learn more

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

FULL-RANGE SERVICES

We provide a full range of CRM development services that cover Business Analysis, Configuration and Customization, Custom Development, Integration and Support. We deliver precise, business-specific solutions that support a varying complexity of B2B and B2C sales processes and exploit CRM opportunities to the fullest.

CRM CONSULTING SERVICES

With over 15,000 man-hours delivered in CRM & Loyalty projects, UltronIT is well-versed to provide Salesforce and MS Dynamics CRM consulting across the industries of Healthcare, Telecom, Retail, Banking and more.

CRM CUSTOMIZATION

Packaged software with default settings is made to serve default businesses, falling short of realizing your true competitive advantages. We are ready to tailor a CRM system to your actual business needs, with a special attention to the types of involved stakeholders and your operational model – from direct sales to subscription management and contractual agreements.

Customizable CRM add-ons 

Where ready-made solutions failed, we came up with our own functional add-ons:
BI/Charts for data visualization
EmailScoop for automatic email tracking
N to N Grid for managing records with many to many relationships
Learn more

EXISTING CRM SYSTEMS: UPGRADE & SUPPORT

If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the latest version of your CRM platform, integration of new powerful components, and full technical support of your existing system.

LOYALTY PROGRAM MANAGEMENT SYSTEMS

We will help you conceptualize and bring to life your own loyalty program effectively managed via a single multi-functional system that supports:
  • CRM as the back end
  • Integration with enterprise applications (ERP, POS, website)
  • In-built performance analytics
As extra communication channels for your customers, we can also equip your loyalty program with a mobile app and a customer self-service portal.

WE KNOW YOUR INDUSTRY

Every industry dictates its own model of customer relationships. We know how to incorporate it flawlessly into powerful CRM solutions with more business impact for:
Healthcare
Healthcare
A full view of your patient relationships supported with EMR/EHR integration for better, more informed service that keeps loyalty and patient engagement high and operational costs down.
Telecom
Telecommunications
Easy access to customer insights to help you personalize your offering, increase subscriber retention, and get the most of your upsell and cross-sell opportunities.
Retail
Retail
An efficient customer engagement toolset to support your omni-channel strategy and loyalty program across web, mobile, and desktop platforms.
Banking
Banking
Advanced customer profiling, sales planning and reporting solutions integrated with your enterprise systems and customer support channels.
Didn’t find your industry? Contact us for free consultation.   

GET IN TOUCH

Our dedicated team of CRM experts and Business Analysts is ready to take up the challenge with a particular attention to your project scope and complexity.
To get started, we are ready to deliver a free prototype to prove the viability of our partnership.  

MICROSOFT DYNAMICS CRM CONSULTING COMPANY IN KUALA LUMPUR



MICROSOFT DYNAMICS CRM CONSULTING COMPANY IN KUALA LUMPUR 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 







		
	
	


	



			
				


			

			
MICROSOFT DYNAMICS CRM CONSULTING COMPANIES IN MALAYSIA
		
	
	

		
MICROSOFT DYNAMICS CRM CONSULTING COMPANIES IN MALAYSIA 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 





	


	



			
				


			

			
MICROSOFT DYNAMICS CRM CONSULTING COMPANIES IN KUALA LUMPUR
		
	
	

		
MICROSOFT DYNAMICS CRM CONSULTING COMPANIES IN KUALA LUMPUR 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 





	


	



			
				


			

			
MICROSOFT DYNAMICS CRM CUSTOMIZATION COMPANIES IN MALAYSIA
		
	
	

		
MICROSOFT DYNAMICS CRM CUSTOMIZATION COMPANIES IN MALAYSIA 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 





	


	



			
				


			

			
MICROSOFT DYNAMICS CRM CUSTOMIZATION COMPANIES IN KUALA LUMPUR
		
	
	

		
MICROSOFT DYNAMICS CRM CUSTOMIZATION COMPANIES IN KUALA LUMPUR






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 





	


	



			
				


			

			
MICROSOFT DYNAMICS CRM CUSTOMIZATION COMPANY IN KUALA LUMPUR
		
	
	

		
MICROSOFT DYNAMICS CRM CUSTOMIZATION COMPANY IN KUALA LUMPUR 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 





	


	



			
				


			

			
MICROSOFT DYNAMICS CRM CUSTOM SOLUTIONS DEVELOPMENT COMPANY IN KUALA LUMPUR
		
	
	

		
MICROSOFT DYNAMICS CRM CUSTOM SOLUTIONS DEVELOPMENT COMPANY IN KUALA LUMPUR 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 





	


	



			
				


			

			
MICROSOFT DYNAMICS CRM CUSTOM SOLUTIONS DEVELOPMENT COMPANIES IN malaysia
		
	
	

		


MICROSOFT DYNAMICS CRM CUSTOM SOLUTIONS DEVELOPMENT COMPANIES IN MALAYSIA 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started. 





	


	



			
				


			

			
MICROSOFT DYNAMICS CRM MIGRATION SERVICES COMPANY IN MALAYSIA
		
	
	

		
MICROSOFT DYNAMICS CRM MIGRATION SERVICES COMPANY IN MALAYSIA 






DYNAMICS CRM, UNLEASHED


Expert consulting that rests on in-depth understanding of CRM beyond the software










Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for successful enterprises in any industry, whether it’s B2C or B2B.  


We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers. 


OUR EXPERTISE IN DYNAMICS CRM


    

  • Projects in Microsoft Dynamics CRM since 2008
    • 

  • 10+ Dynamics CRM experts
    • 

  • 15+ completed Dynamics CRM projects, totaling 15,000 work hours 
    • 







contact details:


Ultronit solutions

E-mail: sales@ultronit.com.my

website:http://www.ultronit.com.my




APPROACH TO DYNAMICS CRM CONSULTING


For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise requirements dictated by your business needs and industry-related factors. 


We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.   














Precision




Precision


We start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget.








In-depth comprehension




In-depth comprehension


As expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.


We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports.








Scalability




Scalability


In our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS.
















OUR CAPABILITIES


We cover the full cycle of Dynamics CRM consulting, customization and support services for projects of various complexity, both cloud-based and on-premises:


    

  • Business analysis and consulting
    • 

  • Customization
    • 

  • Data migration
    • 

  • Integration with enterprise systems
    • 

  • Quality Assurance
    • 

  • User training
    • 

  • Upgrade to Microsoft Dynamics CRM 2016
    • 

  • Maintenance
    • 

  • 24/7 help desk
    • 

















Functional Consulting




Functional Consulting


Our Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.


The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:




    

  • Sales automation
    • 

  • Marketing automation
    • 

  • Email marketing
    • 

  • Subscriptions/membership levels management
    • 

  • Location-specific functions for sales reps and managers
    • 

  • Workflow notifications and alerts
    • 

  • Sales force performance assessment
    • 

  • Data analysis, including configuration of reports and dashboards
    • 



This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships.








System Integration




System Integration


We willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:


    

  • Website
    • 

  • ERP system
    • 

  • Loyalty program
    • 

  • Customer support facilities (live chat, call center)
    • 









Quality Assurance




Quality Assurance


UltronIT offers end-to-end Dynamics CRM testing services for flawless performance:


    

  • Functional testing to prove the system’s viability
    • 

  • Performance testing to ensure fast and smooth operation
    • 

  • Usability testing to enable sleek user experience
    • 









Maintenance and Support




Maintenance and Support


As part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.


    

  • Uninterrupted performance monitoring
    • 

  • Change request processing
    • 

  • Bug fixing
    • 

  • 24/7 help desk
    • 

















HOW TO START COOPERATION


Our Dynamics CRM consultants stay on the alert for your needs and are ready to start cooperation with free services:


    

  • kick-off consultation to outline the possible solution to your business challenge
    • 

  • proof of concept
    • 

  • prototype
    • 



Choose your preferred start and contact us to state your interest. The rest will be done by our experienced team of business analysts and project managers who will promptly help you define the requirements and select a project team to get started.