Microsoft SHAREPOINT CONSULTING AND CUSTOMIZATION SERVICES, Australia

SHAREPOINT CONSULTING AND CUSTOMIZATION SERVICES

SHAREPOINT SOLUTIONS TO CREATE YOUR COLLABORATIVE ENVIRONMENT

Drive your business with fine-tailored SharePoint solutions
UltronIT has been providing SharePoint consulting services for more than 13 years to let our customers benefit from SharePoint solutions that facilitate collaboration, increase employee engagement and automate business processes.
We see SharePoint as a powerful platform to meet the requirements of enterprises regardless of their scale and industry. A 45,000-employee banka global car manufacturer with 200,000 employees and the world’s leader in aluminum solutions already use SharePoint solutions by UltronIT as their day-to-day tools.

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

OUR SHAREPOINT COMPETENCES

  • ​Microsoft Gold Collaboration and Content Competency
  • Projects in Microsoft SharePoint since 2007
  • 20+ MS SharePoint experts
  • 30+ completed projects

EFFECTIVE WORKFLOWS AND INTELLIGENT COLLABORATION FOR YOUR ENTERPRISE

Choosing SharePoint as your corporate platform, you will get a whole set of tools that hit several goals at the same time: to manage straightforward workflows, stimulate human collaboration, increase the quality of working process and raise employees’ productivity.
Сollaboration

Real-time collaboration

No man is an island. For us, it’s not just a saying, it’s a business rule proving that only well-coordinated and task-oriented teams united with strong collaboration can succeed in the challenging business environment.
Whether you want to intensify cross-departmental communication or consolidate distributed offices, we will help you to make SharePoint a collaboration engine that drives your teams, encourages employees’ independent input, enhances their confidence and engagement, which ensures their better performance and thus contributes to your company’s bottom line.
Integration

Process-focused integration

Integration of SharePoint with your enterprise solutions is what allows to support effective enterprise collaboration that ensures the continuity of business processes and guarantees their accomplishment. Our dedicated consultants will help you to build up a productive collaboration environment functioning in line with your enterprise systems such as ERP, CRM, EHR, ECM and others.
Integrated with enterprise systems, SharePoint becomes an all-purpose tool that serves as:
  • A unified communication platform for employees to stay in touch permanently
  • A secure storage to keep all the documents safe
  • A centralized source of information to ensure a uniform vision of business processes
Workflows

Clockwork workflows

SharePoint is a tool that easily turns business processes into effective workflows. Our SharePoint consultants can assist you at any stage of workflow automation by developing a workflow from scratch or assessing the existing workflow logic in order to adjust it to new business needs and to bring your business strategy to life step by step.
We handle diverse types of workflows using both out-of-the-box and custom SharePoint capabilities:
  • State machine/sequential workflows
  • Site/list workflows
  • Reusable/non-reusable workflows
  • Custom event receivers (synchronous/asynchronous)
Knowledge management

Consolidated knowledge

From a newly-born idea to a well-grounded concept, from a transient thought to a real project, SharePoint is able to transform raw knowledge into a company’s most valuable asset. SharePoint implementation will let you switch from a plain record keeping to real knowledge management in order to create, leverage and expand knowledge assets, as well as to facilitate decision-making and refine teams’ competences.
Innovations

Sustained innovations

Adjusting SharePoint as your innovation management tool, we will show you how the platform manages such specific processes as research, idea generation, screening and nurturing. SharePoint will provide your innovation team with familiar and user-friendly tools in order to manage the entire innovation cycle, increase the visibility of ideas and align innovations with your business strategy.

FULL-SCALE SERVICES

Our team of SharePoint professionals invite you to exploit SharePoint features with the maximum benefit for your enterprise. We will help you get the best of SharePoint solutions by providing the full cycle of SharePoint consulting, customization and support services for projects of various complexity:
  • Business analysis
  • Consulting and configuration
  • Project management
  • Customization
  • Migration
  • Integration with enterprise systems
  • Quality Assurance
  • Maintenance and support

USER-ORIENTED APPROACH

We understand that SharePoint deployment aims to facilitate end users’ activities and not just to please IT professionals. Therefore, nothing speaks better about the platform’s quality than the number of satisfied users. Working on our projects, we base effective SharePoint solutions on the following major pillars that guarantee longevity and users’ high buy-in.
UX

Ultimate user experience

Improving user experience is key to better SharePoint adoption. We are to win users’ engagement, identify their core needs and offer a consistent plan of your SharePoint evolution by means of:
  • Industry-oriented consulting. With more than 30 accomplished projects in Healthcare, Retail, Telecommmunications, Banking and Finance, Insurance, Oil & Gas, Manufacturing and other industries, we know how to make SharePoint meet your business requirements.
  • SharePoint customization. We will help you tailor your SharePoint solution by improving its UI and UX, creating engaging sites that support your corporate identity and enriching the existing functionality with handy SharePoint add-ins.
  • 24/7 maintenance and support. At any stage of its lifecycle, your SharePoint solution can face technical problems or just grow outdated. We will help you restore SharePoint’s sleek functionality, as well as offer the optimal way for the platform’s upgrade for you to keep up with the latest trends.
Security

Shellproof security

When you entrust your data or knowledge to SharePoint, you should be absolutely sure that it will keep them safe and sound. We will help to protect your confidential information from both external and internal threats, relying on our deep understanding of the platform’s architecture, Business Connectivity Services and Microsoft’s best practices.
Performance management

Sound performance

Whether you face slow response, storage bottlenecks or unfriendly web apps, we know how to find the way out. To ensure effective troubleshooting, our SharePoint consultants apply a proprietary SharePoint Health Check methodology that allows them to get a wrap-around picture of the SharePoint functionality and pinpoint possible problems.
We understand that improving SharePoint performance is not only about making the system consume less computing resources. It is also about raising SharePoint adoption and users’ satisfaction.

GIVE IT A QUICK START

With in-depth comprehension of the platform, our dedicated team is always ready to bring your SharePoint solution to life. Feel free to contact us for a free consultation on your SharePoint project to get a fresh impetus for your business with one of the most powerful platforms on the market.

Microsoft Sharepoint KNOWLEDGE MANAGEMENT SOLUTIONS, Australia

KNOWLEDGE MANAGEMENT SOLUTIONS

SHAPING KNOWLEDGE INTO A SOLID CORPORATE ASSET

SharePoint-based knowledge management solutions that turn corporate knowledge into competitive advantage
Helping our customers solve their business challenges with apt IT solutions for over 27 years, we will speed up your advance towards applied knowledge management. Turning to Microsoft SharePoint, we will help you adopt hands-on techniques to harness corporate knowledge and make it grow, along with improving employee productivity and your business outcomes. 

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

OUR APPROACH TO KNOWLEDGE MANAGEMENT

A subject of numerous research studies and theories, knowledge management often stays a mere theoretical concept when put into the business reality.  Organizations only understand the real value of knowledge when they fail to meet their customers’ needs or implement important projects because of poor knowledge management.
Taking theoretical models from knowledge management researchers and adding our SharePoint consulting and development expertise, we came up with our proprietary approach to knowledge management that aims at maximizing business value of your corporate knowledge.
Knowledge types. Relying on the established classification, we distinguish 2 major types of knowledge:
  • Tacit knowledge that represents an intuitive kind of know-how deeply rooted in a personal experience.
  • Explicit knowledge refers to formalized knowledge that is stored in a designated place.
How we help: We will assist you in stimulating employee-to-employee tacit knowledge transfer and deliver knowledge management tools to share and disseminate it while creating well-structured and easily accessible explicit knowledge storages and providing user-friendly knowledge sharing tools.
Knowledge item. We consider knowledge item (KI) as a basic particle of any knowledge. KI is a theoretical understanding or a practical skill in a specific area of practice.
How we help: We elaborate the optimal ways to find required KIs, rate, classify and update them, as well as to develop custom tools to connect employees with owners of tacit KIs.
Knowledge asset. We define knowledge asset (KA) as a single document or set of documents containing one or a few knowledge items. Widely recognized KAs are case studies, templates, researches, workshop materials, guidelines, etc.
How we help: We deliver solutions to securely store KAs, enable pervasive search across numerous KAs, continuously control relevance and improve the quality of corporate KAs.

OUR KNOWLEDGE MANAGEMENT FRAMEWORK

We help you combine all the knowledge management elements into a holistic knowledge management solution in line with our framework. The solution aims at mapping, creating, distributing, augmenting and improving your corporate knowledge. The framework includes essential steps intended to expand your corporate knowledge and let you excel on a business level, as well as boost employees’ efficiency and get a deeper understanding of the market, customers, vendors, products and services.
Knowledge management framework
Knowledge mapping
Knowledge mapping. We will assist you in creating a detailed map of your corporate knowledge through correlating specific knowledge items with available tacit and explicit knowledge across the enterprise. Knowledge mapping will allow you to define knowledge owners, current knowledge items as well as knowledge gaps.
We create a knowledge map to:
  • Determine available knowledge items (both tacit and explicit) and knowledge assets.
  • Detect knowledge gaps.
  • Evaluate existing knowledge and determine the knowledge to be obtained, preserved, enhanced or divested.
  • Locate knowledge owners and link them to relevant knowledge items and knowledge assets.
Knowledge elicitation
Knowledge elicitation. We will enable your organization to elicit required knowledge easier and faster, by relying on a well-structured knowledge map and with the help of the following:
  • Automated workflows to manage search for required knowledge and patch knowledge gaps.
  • Analysis of ongoing discussions on a particular KI and knowledge absorption via corporate discussion boards.
  • Extraction of valuable information or knowledge assets from ERP, CRM, SCM and other systems integrated with a SharePoint-based knowledge management system.
Knowledge externalization and assessment
Knowledge externalization and assessment. Our knowledge management consultants will provide you with optimal tools to turn identified tacit knowledge into explicit and make it available throughout the company by taking advantage of:
  • Easy knowledge item rating, comparison and selection
  • Clear and intuitive knowledge asset creation
  • Powerful knowledge asset classification and metadata features
Knowledge distribution
Knowledge distribution. We will help you stimulate dynamic knowledge dissemination across different departments and branches via pull and push modes.
You can distribute externalized and classified knowledge in the pull mode with:
  • Intelligent search and filters to instantly find knowledge items, knowledge assets or tacit knowledge owners.
  • Knowledge relationship management features to instantly see related knowledge items.
  • Automatic subscriptions to the latest updates in particular knowledge items and knowledge assets.
We will create hands-on tools to ensure knowledge dissemination in the push modeand stimulate the use of the following channels:
  • Corporate trainings and courses
  • Collaborative knowledge transfer via Communities of Practice (CoP), workshops and blogs integrated with your SharePoint intranet
Knowledge maintenance
Knowledge maintenance. Our knowledge management solution will let you attend to corporate knowledge assets and:
  • Make regular knowledge brush-ups to check up on knowledge relevance, remove outdated knowledge items and assets or update them
  • Fill in gaps in the knowledge map

HOW WE BRING KNOWLEDGE MANAGEMENT TO YOUR COMPANY

To let you benefit from business-oriented knowledge management, we unite our knowledge management approach with 9-year SharePoint consulting expertise. Our services include deploying and tailoring a SharePoint-based knowledge management solution according to the following alternative scenarios:
  1. We come up with a concept of a knowledge management solution considering your business needs and development strategy. We carry out SharePoint-based system implementation and customization and provide user trainings to ensure a better platform adoption and users’ quicker dive-in into a new knowledge management environment. 
  2. We implement a knowledge management solution as a part of your corporate SharePoint intranet. We put together your current knowledge management initiatives and assist you in creating the knowledge management framework, tailor SharePoint capabilities to meet your knowledge management needs and develop custom features to align the solution with your business processes.
Our services include:
  • Knowledge management consulting
  • Business analysis
  • Architecture and design of a knowledge management solution
  • Implementation and customization
  • Integration with corporate systems (LMS, HRM, ERP, CRM, etc.)
  • Maintenance and support
  • User trainings

BUILDING A KNOWLEDGE MANAGEMENT ECOSYSTEM

To make your knowledge management solution more efficient, we integrate it with:
Learning management system (LMS) to let you align the learning process with organizational knowledge needs, thus ensuring timely patching of knowledge gaps.
Human resource management (HRM) solutions to help you match employees’ competencies with relevant knowledge items and knowledge assets, create employee-centric knowledge maps and initiate collaborative knowledge exchange.
ERP, CRM and other enterprise systems to extract knowledge assets and locate them in a central knowledge repository, process them, sort out the most valuable ones and use them right away to optimize ongoing business processes.

SOLVING BUSINESS CHALLENGES

We created our knowledge management framework to help our customers solve the following business challenges with tailored knowledge management tools:
Overlooked business opportunities. The lack of relevant knowledge and competencies leads to lost customers, missed business opportunities and failed projects. A custom knowledge management solution will help you continuously improve your corporate knowledge and bring positive changes to your relationship with customers, correct the course of your business activities and stimulate revenue growth.  
Interrupted business processes. By encouraging tacit and explicit knowledge distribution, companies increase the number of knowledge owners, thus avoiding potential knowledge ruptures if key employees leave the company. A solid corporate memory will allow knowledge retrieval at any time without breaking business activities.
Inert working environment. By developing a knowledge-focused corporate culture supported with a knowledge management solution, companies can prevent knowledge from jamming and stagnation. A knowledge-friendly ambiance stimulates employees to use corporate knowledge willingly and actively, thus perform better and show positive results.
Lack of innovative drive. Working in companies with a well-developed knowledge culture, employees are more inclined to share their unique knowledge and come up with non-trivial ideas. This helps organizations to solve complex tasks and find non-standard solutions to tangled business issues.

CONTACT US

It’s just the right time to start your knowledge management journey. You are welcome to address us with your questions on implementation of a SharePoint-based knowledge management solution in your organization.

Microsoft sharepoint consulting services SHAREPOINT COMPETENCE CENTER, Australia

SHAREPOINT COMPETENCE CENTER

SharePoint Competence Center

MS SHAREPOINT TEAM

ScienceSoft’s team of certified SharePoint experts is ready to analyze customer’s business processes and to develop an appropriate customized solution based on SharePoint. The developed MS SharePoint solution will be adapted to the customer’s specific workflows and will help in optimizing the way people, content, and processes interact within various departments and between the levels in the customer’s organization.

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

SERVICES

  • Business Analysis
  • Consulting
  • Project Management
  • Customization
  • Custom Solutions Development
  • Migration
  • Quality Assurance
  • Support

SCIENCESOFT SHAREPOINT COMPETENCE CENTER WILL HELP YOU:

Be Productive

Be Productive

SharePoint helps you to get your business processes work faster. A collaborative infrastructure enables employees to share assets across teams, departments and organizations in a simple and familiar way with the Microsoft Office Fluent™ user interface and a set of capabilities that works across the SharePoint and Office product families.
Be Effective

Be Effective

SharePoint helps you to reduce costs by consolidating everything that you need in one place. Enterprise content management helps organizations to consolidate content into a centrally managed repository. By consolidating solutions on SharePoint, you can be sure that everyone is using the same resources and information to make better business decisions.
Be Informed

Be Informed

SharePoint provides infrastructure that allows decision-makers to access information easily, anytime, anywhere. To achieve this, our solution enables the aggregation and analysis of business data and its publication in the form of ready-to-use KPI, scorecards, reports.
Be Flexible

Be Flexible

SharePoint helps you to meet your business needs quickly using its rich out of the box functionality. If your needs are not 100% covered by standard functionality – custom development is for you. SharePoint has a good and flexible base for customizations giving you the possibility to get what you want with minimal efforts.
Be Secured

Be Secured

SharePoint helps you to store your business data in a safe place with its enhanced security model. Your confidential information will be protected from both internal and external unauthorized access.

Microsoft Sharepoint Consulting and service CORPORATE PORTALS AND INTRANETS, Australia

CORPORATE PORTALS AND INTRANETS

LET YOUR PORTAL EMPHASIZE YOUR UNIQUENESS

Acquire a significant competitive edge through the effective and secure information sharing across company boundaries.
UltronIT Microsoft certified team offers corporate portal development based on MS SharePoint. Our team assures best quality in architecture design, portal development, testing, deployment and support.
We help you utilize information acquired from different business units (including geographically dispersed teams) across the entire organization to ensure effective and timely decision-making. UltronIT builds feature-rich solution that serves various business needs.
Corporate portals and intranets
  • Project and task management 
  • Business intelligence modules
  • Document management system
  • Social boards
  • Enterprise search engine
  • Corporate knowledge base
  • Enterprise content repository and sharing service

OUR APPROACH THAT MEETS YOUR NEEDS

How long does it take to fulfill the project?

  • Tried-and-true portal development process allows of efficient portal creation (we usually accomplish a portal project within 2-4 months)

Will the portal comply with companys’ business needs and organization structure?

  • Utilization of up-to-date portal tools and implementation of custom modules

Will all the data move to a new portal?

  • Seamless data migration. Complete and correct movement of all the corporate data 
  • Integration with multiple enterprise data sources and applications (Microsoft Office products, Exchange Server, ERP system, CRM, accounting system, HR system)

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

Will the end users get an error-free easy-to-use solution with personalized access to the information?

customer service - sharepoint
  • Thorough testing process by a dedicated team before proceeding to production
  • We strive to deliver a unified, user-friendly interface
  • Reliable support after a product launch (standard package: 3 months warranty, 1 month support) + separate support service as long as you need it
  • Portal security is a UltronIT high priority
UltronIT has a rich portfolio of successfully implemented enterprise portals of all shapes and sizes for various companies.
tick Retail tick Automotive 
tick Banking and Finance tick Oil and Gas
tick Insurance tick Public sector
tick Manufacturing tick Media

So, what is the next step?

We are ready to study your business goals and requirements, and prepare a detailed vision of a SharePoint-based corporate portal that will work best for your company. It is free and takes only 5 business days.

Sharepoint Consulting and solutions SHAREPOINT BASED CUSTOMER PORTALS, Australia

SHAREPOINT-BASED CUSTOMER PORTALS

UNLOCK THE BENEFITS OF A CUSTOMER PORTAL

Provide a great self-service experience for your customers to increase their engagement and satisfaction.
We offer customer portal development based on Microsoft SharePoint. Our Microsoft certified team helps clients across the entire portal lifecycle: starting from the strategy consulting, through the portal implementation and testing, to the portal maintenance and support.

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

ENGAGED CLIENTS WITH A PERSONALIZED ACCESS TO ALL THE NECESSARY INFORMATION AND FUNCTIONALITY IS WHAT OUR FOCUS IS.

Customer portals
We work closely with our customers to provide an error-free reliable solution for their clients.
After the log in, clients will be able to organize their processes, share documents, communicate with a vendor, get latest company news, offers and so on.

OUR APPROACH TO CUSTOMER PORTAL DEVELOPMENT

  • We usually accomplish a portal project within 2-4 months
  • We start from considering strategy and roadmap to reveal and satisfy all your customers’ needs
  • Proper integration with ERP, CRM and other line of business solutions
  • Thorough testing process by a dedicated team 
  • We guarantee portal performance that ensure uninterrupted work with hundreds and millions of customers
  • We strive to deliver a user-friendly interface
  • Reliable support after a product launch (standard package: 3 months warranty, 1 month support). UltronIT also offers a separate support service as long as you need it
  • Portal security is a UltronIT high priority 
UltronIT combines industry knowledge with SharePoint technology expertise to deliver end-to-end, customer portal solutions to our clients.
tick Retail tick Automotive 
tick Banking and Finance tick Oil and Gas
tick Insurance tick Public sector
tick Manufacturing tick Media

SO, WHAT IS THE NEXT STEP?

If you already have an RFP, it’ll take us 3 business days to prepare a proposal for you.
We are also ready to study your business goals and requirements, and prepare a detailed vision of a SharePoint-based customer portal that will work best for you and your customers. It is free and takes only 5 business days.

Sharepoint consulting and services MIGRATION TO SHAREPOINT 2013, 2016 AND OFFICE 365, Australia

MIGRATION TO SHAREPOINT 2013, 2016 AND OFFICE 365

A SEAMLESS MIGRATION IS GUARANTEED!

UltronIT offers seamless migration from SharePoint 2010, 2007, or even 2003 to SharePoint 2013, 2016 and SharePoint online (a part of Office 365).

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

WE PROVIDE A CUSTOMER-CENTRIC AND SECURE APPROACH BASED ON CAREFUL PLANNING THAT ENSURES

  • uninterrupted business processes
  • quick and flexible movement of content terabytes without disrupting business users
  • retain of all associated metadata, content, files and permissions throughout the migration process
  • creation of a new architecture to prevent any migration issue
  • leveraging of specific SharePoint 2013, 2016 and online features for migrated solutions
Our certified and experienced consultants will analyze your SharePoint solution configuration and provide a clear and reasonable migration plan of your data and users to newer 2013, 2016 servers or SharePoint online.
ScienceSoft team collaborates with those people who use a SharePoint solution to define exactly what they want and need to save in a new version.
After the analysis of Customer’s needs and requirements, as well as considering specific features of a new platform version, we design an architecture entirely for your SharePoint solution.
ScienceSoft migration services

UltronIT migration services include:

  • Assessment and analysis of the existing architecture
  • Development of the migration plan and strategy
  • Migration process
  • Testing for functional equivalency
  • Deployment and post-migration support

WHY ULTRONIT?

  • Deep knowledge of SharePoint versions we migrate from and to
  • Successfully completed migration projects
  • SharePoint expertise to fulfill the most challenging projects
  • Microsoft-certified team
  • Individual approach to all Customers and their migration initiatives
  • On-Time Delivery

CONTACT US TO LEARN MORE! WE ARE OPEN FOR COMMUNICATION 24/7

Microsoft Sharepoint Consulting and Services, SHAREPOINT MAINTENANCE AND SUPPORT, Australia

SHAREPOINT MAINTENANCE AND SUPPORT

Whether something in the system went wrong, you plan to expand the solution functionality or you need assistance with creating a new SharePoint workflow or template, all your queries and questions are solved!
As a part of SharePoint consulting services, UltronIT provides solution administration and support.
ScienceSoft SharePoint services

 SharePoint support service can be provided for as long as you need it.


UltronIT offers all levels of support, from simple problems or general “how-to” questions resolving to handling the most difficult or advanced issues requiring web part source code changes. 
You pay only for the services you need and performed as required. The monthly sum consists of the fixed monthly fee and fee for requests exceeding monthly package. 
  • Pricing example: 5 issues per day / 100 issues per month – are covered by monthly fee; requests above 5 per day/100 per month cost an additional fee per request.
Support and maintenance services of ScienceSoft

ScienceSoft delivers Support and Maintenance services to all SharePoint versions


ScienceSoft delivers Support and Maintenance services to all SharePoint versions

Customer’s need


How we satisfy it


All the issues should be resolved complete team of SharePoint experts (SharePoint administrators, developers, consultants/architects, Windows and MS SQL Server administrators)
Information security We sign NDA where all the confidentiality parameters are detailed
High service level Services are delivered in compliance with performance parameters and quality of work outlined at the Service Level Agreement
Prompt solution of critical issues Top priority issues are usually solved within 1 hour
Effective collaboration with in-house IT staff Communicative and easy to work with team members
No issue reiterations We aim not just at problems fixing, but identifying of their root causes

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

GET YOUR CUSTOMIZED SUPPORT PACKAGE!

Microsoft Sharepoint Consulting and Services, SHAREPOINT HEALTH CHECK SERVICE, Australia

SHAREPOINT HEALTH CHECK SERVICE

KEEP YOUR FINGER ON THE PULSE

Make sure you get the most out of your SharePoint solution.

SERVICE OVERVIEW 

Challenge 

If your SharePoint environment grows like a seed, you want to make sure it does not grow out of control and performs as intended. What you need is a competent service to ensure that your SharePoint implementation is efficient and secure enough to maximize the productivity of its users and lower the burden on your IT department. 

Concerns and Possible Solutions

In our experience, enterprises face several common issues with their SharePoint environments. This is how UltronIT can help you find the right solution:
  • Poor performance. With the increasing amount of content, SharePoint becomes sluggish, the system responds slower. Identifying the issues is a challenge. UltronIT analyzes your SharePoint environment to pinpoint the causes of trouble
  • Security issues. In the course of an in-depth expertise, UltronIT checks custom SharePoint applications for security vulnerabilities which often emerge because of the improper configuration of anonymous/ unauthorized access and permissions. UltronIT uses Microsoft best practices as well as their extensive SharePoint experience to address all possible issues
  • High support costs. By taking a proactive approach in solving the identified issues, you not only enhance productivity and avoid potential risks but also cut the costs of fixing problems by your system administrators 
  • SharePoint is not used to its full potential. In close cooperation with your business and technical representatives, UltronIT integrates into your processes for a better understanding of how the SharePoint solution should be reconfigured to meet your corporate goals. Working together with you, UltronIT finds out which services could do better and which of the ones you don’t use could bring value. You will also be advised on possible integrated solutions – for example, how to bring the SharePoint environment with your CRM system together

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

Approach 

UltronIT team averages more than 6 years of SharePoint experience and has successfully worked on implementations in such domains as oil and gas industry, banking and finance, retail and others. It brings in the whole of the past experience to identify the current as well as the potential issues in the SharePoint infrastructure regardless of your company’s size. 
UltronIT has developed a proven health check methodology to help customers make the most of their SharePoint investment. The methodology allows to assess your portal and identify the vulnerabilities that affect your solution’s security, stability and performance. It covers but is not limited to:
  • End-user experience assessment and load-time analysis
  • Analysis of the custom application exceptions
  • Review of the custom application code
  • Check against compliance with the Microsoft recommended rules
  • Content assessment and analysis

Deliverables 

You get a detailed report with UltronIT recommendations on the issues that are to be addressed for a better performance of your SharePoint environment. The document will precisely describe the findings as well as the practical solutions for both the short and long term. It will focus on every key aspect that may affect the SharePoint performance and security, including the custom application code, hardware configurations, content and more. UltronIT will fully exploit their expertise to predict the future behavior of your environment. Additionally, you can acquire UltronIT assistance in implementing the recommendations technically.

CASE STUDY

Challenge

The Customer, an international insurance company, had performance issues on the SharePoint 2010 production environment which contained 5 separate farms with approximately 120 servers and encompassed over 70 000 users. Among the issues to be analyzed there were: 
  • Multiple authentication layers that caused system lags 
  • High CPU/ resources utilization
  • Wrong SharePoint Search configuration
  • Large amounts of unstructured data
  • Unstable infrastructure 

Diagnosis 

UltronIT used their assessment methodology with regard to all aspects which could affect system performance and came up with particular findings:
  • Excessive number of pages with a long (more than 10 sec) execution time on some of the farms
  • Excessive disk usage on some of the servers
  • Applications that generated errors
  • 1024 pieces in the custom application code were noncompliant with the Microsoft Minimum Recommended Rules
  • Some pieces of JavaScript code were not optimized
  • The portal did not run correctly in IE7
  • Lists with an excessive number of fields (more than 200) and items (more than 40 000) 

Results

The project was finished in 4 months. During the assessment, UltronIT team has revealed all critical issues and provided a report with 30 detailed recommendations for performance improvement. Based on the UltronIT recommendations the Customer solved the issues and improved the system performance and stability. 

KEY ELEMENTS OF THE METHODOLOGY

End-user experience assessment and load-time analysis

UltronIT determines which client-side code pieces and network issues may impact the SharePoint performance. UltronIT collects and analyzes the IE Network, Fiddler and IE/ Chrome performance-profiling reports to pick out the slowest client-side functions.

Analysis of the custom application exceptions

To analyze the custom application exceptions, UltronIT
  • Examines the SharePoint logs for a certain period of time
  • Acquires the list of all exceptions generated by the custom applications
  • Acquires the list of all custom applications, as well as the pieces of code, which generate exceptions

Review of the custom application code

This assessment stage aims at identifying the pieces of code in the custom applications which cause performance issues in the SharePoint infrastructure. Only the application features that can affect system performance are subject to analysis. During this stage, UltronIT acquires detailed information on the existing issues and provides assumptions about a possible solution.
Some of the feature types that tend to affect system performance are:
  • Event receivers 
  • Delegate controls
  • Master Page functionality
  • HTTP modules/ HTTP handlers
  • Custom authentication provider

Check against compliance with the Microsoft recommended rules

UltronIT analyzes if a custom application source code is compliant with the Microsoft recommended rules. The focus is on the most critical issues in the code, including potential security holes, application crashes and other logic and design errors. UltronIT team uses Visual Studio Code Analysis tool to review the code. 

Content assessment and analysis

UltronIT defines which data may affect system performance. The data is analyzed according to the performance and capacity limits of SharePoint Server. A PowerShell script is used to get the following information:
  • Subsites count
  • Items count
  • Fields count
  • Resource throttling configuration
Typically, large lists (with an excessive number of items) can cause a significant performance decrease. Microsoft recommends to provide a careful planning for the structuring and implementation of large document libraries to meet performance requirements. The more the content is structured, the easier it is to manage the growth of the lists.

PRICING

The price is determined upon a detailed discussion of your needs with UltronIT.
Please contact us to discuss problems with your SharePoint environment and get hot tips right away.

Microsoft sharepoint consulting services, SHAREPOINT ADD-INS, Australia

SHAREPOINT ADD-INS

SharePoint add-ins
ScienceSoft SharePoint team have created several SharePoint add-ins:
  • InOffice Cakes&Candles 
  • Weather Vibes 
  • Images Uploader  
  • News Trap 
  • Workflows Manager
  • Office Compass
  • Map Contacts
  • Smart Picture Field
  • Discounts

SharePoint team at ScienceSoft provides a full pack of specialized SharePoint development services, including corporate and customer portals development and deployment, migration services, SharePoint maintenance and support. 

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

OUR TEAM

  • 6 developers, 4 consultants
  • Microsoft certification of the team members
  • Dedicated business analysis and quality assurance experts
  • Industry experience

CRM CONSULTING AND CUSTOM SOLUTIONS, Australia

CRM CONSULTING AND CUSTOM SOLUTIONS

WIN AT EVERY STAGE OF CUSTOMER LIFECYCLE

Turnkey solutions and consulting for higher, sustainable sales and brand loyalty
For more than 8 years, UltronIT has been delivering smart and cost-effective CRM solutions to B2B and B2C enterprises alike, helping them balance the value they bring to and get from their customers.
We have been successfully working with Microsoft Dynamics CRM and Salesforce, market-leading platforms for customer relationship management. 

Success Stories

Custom CRM system for a retail bank with 7 mln clients 
Learn more
Loyalty program automation for a media company with 5.5 mln subscribers
Learn more
Cloud CRM tied to an accounting SaaS with 35K+ business subscribers
Learn more

contact details:
Ultronit solutions
E-mail: sales@ultronit.com.my
website:http://www.ultronit.com.my

FULL-RANGE SERVICES

We provide a full range of CRM development services that cover Business Analysis, Configuration and Customization, Custom Development, Integration and Support. We deliver precise, business-specific solutions that support a varying complexity of B2B and B2C sales processes and exploit CRM opportunities to the fullest.

CRM CONSULTING SERVICES

With over 15,000 man-hours delivered in CRM & Loyalty projects, UltronIT is well-versed to provide Salesforce and MS Dynamics CRM consulting across the industries of Healthcare, Telecom, Retail, Banking and more.

CRM CUSTOMIZATION

Packaged software with default settings is made to serve default businesses, falling short of realizing your true competitive advantages. We are ready to tailor a CRM system to your actual business needs, with a special attention to the types of involved stakeholders and your operational model – from direct sales to subscription management and contractual agreements.

Customizable CRM add-ons 

Where ready-made solutions failed, we came up with our own functional add-ons:
BI/Charts for data visualization
EmailScoop for automatic email tracking
N to N Grid for managing records with many to many relationships
Learn more

EXISTING CRM SYSTEMS: UPGRADE & SUPPORT

If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the latest version of your CRM platform, integration of new powerful components, and full technical support of your existing system.

LOYALTY PROGRAM MANAGEMENT SYSTEMS

We will help you conceptualize and bring to life your own loyalty program effectively managed via a single multi-functional system that supports:
  • CRM as the back end
  • Integration with enterprise applications (ERP, POS, website)
  • In-built performance analytics
As extra communication channels for your customers, we can also equip your loyalty program with a mobile app and a customer self-service portal.

WE KNOW YOUR INDUSTRY

Every industry dictates its own model of customer relationships. We know how to incorporate it flawlessly into powerful CRM solutions with more business impact for:
Healthcare
Healthcare
A full view of your patient relationships supported with EMR/EHR integration for better, more informed service that keeps loyalty and patient engagement high and operational costs down.
Telecom
Telecommunications
Easy access to customer insights to help you personalize your offering, increase subscriber retention, and get the most of your upsell and cross-sell opportunities.
Retail
Retail
An efficient customer engagement toolset to support your omni-channel strategy and loyalty program across web, mobile, and desktop platforms.
Banking
Banking
Advanced customer profiling, sales planning and reporting solutions integrated with your enterprise systems and customer support channels.
Didn’t find your industry? Contact us for free consultation.   

GET IN TOUCH

Our dedicated team of CRM experts and Business Analysts is ready to take up the challenge with a particular attention to your project scope and complexity.
To get started, we are ready to deliver a free prototype to prove the viability of our partnership.